Overview
Product Details
Warranty & Return Policy:
1. All of our products have 12 months warrnaty from the date you place the order from us.2. When you receive the products but not satisfied with them, please contact us and we can offer the solution to you.3. If you want to return the products to us, please confirm that the products are in good condition and with original package. But please note that if the products are fine and correct, the seller shouldn't pay for the postage.4. Please make sure the return products are packed well, because if the return products are damaged, it may charge partial payment from the buyer.
Q1.Do you have any products in stock?We have a lot of stock, you can order directly, if the order quantity is large, you can confirm the delivery date with us.
Q2.Is the lampshade packing safe? Will the transportation be damaged?The lamp came very well packaged. We customize have a double wall corrugated exterior box with tight fitting Styrofoam fitted After many drop tests, it proved to be safe.
Q3.Is the lampshade glass or plastic?The lampshade is made of glass, because it is cut from a large piece of glass and welded with tin,Because the area of each piece of glass is very small, the sound of knocking on the glass changes. But his material doesn't change
Q4.Is there any way to prove that is glass?You can use a lighter to burn the glass. glass,which can stand the soldering temperature 400 degree.If the plastic,which is can only stand soldering 100 degree.
Q5.Why is there oil on the lampshade?Why does the lampshade smell of oil?Every lampshade we leave factory will be coated with a layer of protective oil, which can make the lampshade shiny for a long time, and will not look dry and make the lampshade ugly
Q6.How long can Tiffany's lampshade last?Tiffany lampshade if there is no man-made damage to it. Can be used for up to 30 years, or longer
Q7.Can your lamps be used in our country?Our products are sold in many countries around the world, We will send you the electrical requirements for your local country based on the address of your order. For example: US address, we send US electrical specifications, Germany's address is sent to European standards, if you have other suggestions, you can contact us.
Q8.Online sales seller, can you provide product authorization or picturesProduct picture details can be provided
Q9:Is any discount for us?We can negotiate the discount if the order more than MOQ.
Q10: Can we customize products ?Sure. We can provide OEM&ODM customization by your request.
Q11: Why are lamps different from pictures?
It's the same. .There is a difference in the pictures of the lamp on and off,Before ordering, you can see the light off effect of the product introduction,